COVID-19 Information Hub
Local Supports Directory
Last updated: 07.05.2020
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Shielding is for people, including children, who are at very high risk of severe illness from Coronavirus (COVID-19). Residents within this group were sent a letter from the Scottish Government Chief Medical Officer.
East Ren Council Coronavirus Information Page
Keep up to date with the latest public advice and information on East Renfrewshire Council services during the coronavirus outbreak:
Medical Support Service
A specialist team of Pharmacy Technicians, based in East Renfrewshire, offers expert medication advice to patients and their carers. This helps patients to get the best from their medicines, leading to better health and improved quality of life.
The Community Hub
VAER, together with East Renfrewshire Council and Health & Social Care Partnership, have been operating a Community Hub phone line to coordinate the wonderful community response across East Renfrewshire.
Food and shopping support
Local Financial Supports
Money Advice & Rights Team
If you are struggling to pay for food, ERC Money Advice and Rights Team can help.Call 0141 577 8420 and they can arrange to get you food, drinks and toiletries from the local humanitarian food hub.
The volunteer-run service based at St Andrew's Parish Church in Barrhead is open every Tuesdays 12-2pm and Fridays 2-4pm. To keep everyone safe, the foodbank has introduced the queue system and social distancing measures.
Scottish Welfare Fund
The Scottish Welfare Fund is emergency support for those who need urgent help to pay for essentials for like food, gas and electricity. Residents can also apply if they have a crisis or need help to set up home if they come out of hospital, care or prison. Eligibility will be checked by the council, who are currently acquiring more money to pay out more grants from the Scottish Welfare Fund due to coronavirus crisis.
Contact the advisers for more information call 0141 577 3475 or apply online on East Renfrewshire Council's webiste.
Humanitarian Food Hub
East Renfrewshire Council has opened a new Humanitarian Food Hub at Barrhead High School to distribute food parcels to local people in need.
Free School Meals
Council Tax Advice and Support
East Renfrewshire Council is encouraging those who are currently struggling to pay their council tax to contact them for advice and support. Residents on a low income or benefits may be entitled to Council Tax Reduction.
Call 0141 577 3002 or email firstname.lastname@example.org
Citizens Advice Bureau (CAB)
East Renfrewshire CAB currently offers a telephone advice service on housing, employment, benefits and more.
Health & Wellbeing Resources
Key websites to support your mental health and wellbeing
The NHS Greater Glasgow and Clyde Mental Health Improvement Team have created a directory of websites and helplines to help look after the mental health of friends and family. The information is from credible and reliable sources to help those who are beginning to feel stressed, scared, confused or angry during this difficult time.
RAMH (Recovery Across Mental Health)
RAMH provides professional care and services to those affected by mental ill health; depression, self harm, bipolar disorder, anxiety and other conditions. RAMH are still open, though the office is closed.
Referrals are being taken over the phone, 0141 881 8811 or by e-mail ( a form for this can be found on www.ramh.org) for self referrals.
The charity have adapted their supports to be delivered online for group supports and individual supports, such as their Stress Hubs (group anxiety management) and socially connected groups and 1:1 support for anxiety; employability, counselling to name a few.
For those who do not wish to be involved online, RAMH are still offering 1:1 support by phone or through other face time options such as Near Me - Attend Anywhere or Zoom.
Download RAMH What's On to find out more about their supports and events. East Renfrewshire info begins on page 5.
Shopping guide for those following special diets
A Charity 'V for Life' have developed some resources around shopping guides and grocery box suggestions for those following special diets and for volunteers shopping for people who follow special diets.
LGBT Health & Wellbeing Support
LGBT Health and Wellbeing are working at ways for the Age Team to keep in touch and share information with their LGBTQ+ elders (50+) who are becoming more at risk of isolation, helping them to cope with the loss of social and personal connections:
- A free telephone befriending service for people over 50 in the LGBTQ+ community who feel isolated. They will be contacted by a member of staff on a weekly basis for a conversation of up to 30 minutes. The helpline number: 0300 123 2523
- A weekly newsletter 'Virtual Hug' with the news, tips on keeping well, services in local areas, ways to be creative and other ways to feel connected and involved.
Self-help booklets to support people with mild to moderate learning/intellectual disabilities during the COVID-19
The University of Glasgow have produced a series of guided self-help booklets to support people with mild to moderate learning/intellectual disabilities during the COVID-19 outbreak to talk through their feelings.
The booklets can be used with the support of family, friends, volunteers or carers etc. Each booklet has an accompanying guide explaining how to deliver the content.