Information and resources around COVID-19 coronavirus pandemic.

VAER have been researching and collating information about what is happening locally, changes to service provision, people willing to help, organisations looking for help and how local businesses are adapting to offer more flexible services. This helps our team at The Community Hub response to incoming questions and requests more effectively.

We have now made this information available on The Community Hub website, where you can easily add a community support around COVID -19 or business deliveries listing. 

We will also continue to develop this page and update it with new resources. Please do let us know of any resources we should add to the page, or share any feedback with us.

FAQ

Hvad koster det at campere på Falsled Strand Camping?


Det kommer an på plads og tidspunkt. Se mere her.




Hvad koster det at leje en hytte?


Det kommer an på, hvilken hytte du vælger, og hvornår du vil leje den. Se mere her.




Hvad er inkluderet, når man camperer hos jer?


Uanset om du kommer i vogn eller telt, er der strøm, miljøgebyr, toilet- og badefaciliteter, indendørs køkkenfaciliteter, fællesrum, adgang til pool (i sommermånederne) og Wi-Fi uden merberegning. Se også her.




Hvad er inkluderet, når man lejer en hytte hos jer?


Det kommer helt an på hvilken hytte, man vælger. Der er noget for enhver, vil vi mene. Læs mere om de forskellige hytter her.




Har I Wi-Fi?


Ja da. Der er gratis Wi-Fi inkluderet i alle ophold på pladsen. Dog kan en hurtigere forbindelse tilkøbes, hvis man skal streame samtlige afsnit af Friends ;)




Har I badeland?


Nej. Vi har noget bedre – det fynske øhav :) Men vi har også en opvarmet pool i sommermånederne, og du har gratis adgang til den med alle slags ophold hos os.




Har I legeplads?


Ja. Der er dog hverken legeland eller hoppepude-park. Den er lille, men charmerende – og der er både trampolin, gynger, rutchebane og en lille snurretop. Vi har også en petanque-bane.




Er jeres campingplads børnevenlig?


Vi er venlige for børn som voksne, men da vi har fokus på natur, nærvær og hygge, finder man ikke et kæmpe legeland og klovneshows her hos os. Til gengæld kan man fx fange krabber på stranden, leje SUP-paddleboards og havkajak, spille petanque eller lege på vores legeplads. Vi har også Wi-Fi. Mht. faciliteter er der familiebaderum, dedikeret puslerum med baby-badekar og man kan leje baby-rejseseng og højstol (blot bestil på forhånd, da vi har et begrænset antal).




Må man have husdyr på jeres plads?


Det er tilladt at have højest to rolige hunde eller katte på campingenhederne og i telt (mod gebyr), og i vores Sovehytter er det tilladt at medbringe én lille rolig hund (mod gebyr).

Hunde skal altid føres i snor og luftes udenfor pladsens område – og husk hundeposer ;)




Kan jeg leje en campingvogn på jeres campingplads?


Nej, men du kan leje en af vores hytter. Se dem her.




Er der en oversigt over jeres campingplads?


Ja da. Du kan se en pladsoversigt her.




Skal vi selv have dyner og sengelinned med i jeres hytter?


Det vælger I selv. I Familiehytterne og Sovehytterne kan I tilkøbe det, men I kan også medbringe jeres eget. I Hyttesuiterne er dyner og linned inkluderet i opholdet. Vi har bløde moskusdyner og kvalitetssengelinned i 100% hør. Hør er et naturmateriale som er kølende på varme sommerdage, fugtabsorberende og bedre til at temperaturregulere end fx bomuld. Linnedpakken koster 100kr pr. person (engangsbeløb) og bestilles ved booking.




Hvornår kan man checke ind og ud?


Check-in er mellem kl. 14 og 16 og der er check ud mellem kl. 8 og 10. Gæster med forudbetalt enhedsplads har adgang til pladsen mellem kl. 7 og 22.




Skal jeg selv medbringe service til hytterne?


Nej. Der er service i alle vores hytter.




Hvilke aktiviteter er der på pladsen?


Der er altid strand og pool i sommermånederne og masser af natur at boltre sig i, i nærområdet. Derudover er der petanque og en lille legeplads. Vi udlejer SUP-paddleboards og havkajakker (i somemrmånederne). Endelig vil vi løbende have sæsonbestemte aktiviteter.




Hvad er der i nærheden af pladsen?


Lokalt er der selvfølgelig Falsled Kro, men vi har også Vandkanten ved Falsled Havn og til forår/sommer en tapasbar – alt sammen i gåafstand fra pladsen. Hyggelige Faaborg med masser af cafeer, restauranter og sommeraktiviteter er ca. 10 mins. køretur væk. Svanninge Bakker og Bjerge aka de fynske alper er ligeledes i 10 mins. køreafstand. Fyns 220 km lange vandresti, Øhavsstien, er lige uden for pladsen. Egeskov Slot kan nås på 25 min. og både Odense og Svendborg er 35-40 min. væk. Man er derfor ikke langt væk fra nogle af de mest spændende fynske udflugter og seværdigheder.




Kan man grille på pladsen?


Det kan man da. Vi har en grill til fri afbenyttelse ud for fælleshuset og en ved vandet. Der er også bålpladser på pladsen, som alle må bruge.




Hvor langt er der til stranden?


Vi har vores egen strand med badebro, og alt efter hvor du er på pladsen, har du 0-3mins gåtur til vandkanten.




Er pladsen handicap-venlig?


Hovedstien og vejen er fin til kørestol, og vi har et handicaptoilet og -bad på pladsen. Vores hytter er til gengæld nok lidt sværere at færdes i som kørestolsbruger.




Har I åbent hele året?


Nej. Vi er en sommerplads, og vi har åbent fra 1. april (eller fra påske, hvis den skulle falde tidligere) til og med september.




Hvornår er receptionen åben?


Receptionen er åben hver dag i sæsonen kl. 8-12 (og kl. 14-16 i højsæsonen). Udenfor den betjente åbningstid har vi en drop-in reception, hvor det er muligt at leje en plads uden forudgående booking.




Hvad er jeres handelsbetingelser?


Dem kan du finde her på siden, og når du booker online. Handelsbetingelserne er gældende for alle bookinger – uanset om de er foretaget via mail, telefon eller online.




Er der toilet/bad i hytterne?


Nej, det er camping gone glamping! Til gengæld er der toilet- og badefaciliteter blot 20-30meter væk fra samtlige hytter, alt efter hvor du er placeret. Der er også familiebaderum, puslerum med baby-badekar og handicaptoilet og -bad ved poolområdet. Der er ingen betalingsautomater i vores bade - men husk lige miljøet :)





Resources and Safety Protocols

Data Protection


Under normal circumstances, collecting and managing people’s personal data requires procedures to ensure the safety of both the individual and the group/organisations. However, the Information Commissioner's Office (ICO), the regulator for data protection and GDPR in the UK, formally announced that they will take a pragmatic approach to enforcement during the pandemic. We would advise everyone to visit their webiste for more information and resources or to call the helpline on 0303 123 1113 if in doubt. In their blog ' Community groups and COVID-19: what you need to know about data protection' advise groups to adhere to the following general principles when handling personal information: 1. Keep it clear about what you do with personal information 2. Share, but ONLY if it's appropriate to do so, e.g. to tell a local council about housebound self idolated elderly residents who need support 3. Keep it Lawful 4. Keep the personal information secure (You may want to read their some simple security tips) 5. Keep it to the minimum, and once this is over securly delete and destroy personal information you no longer need 6. Keep records of what you've done and how you used the information
We also recommend reading section 4 of Covid-19 Mutual Aid UK’s Local Group Resources: https://covidmutualaid.org/resources/#WhatIs as well as ResouceCentre.org Data Protection for Community Groups: https://www.resourcecentre.org.uk/information/data-protection-for-community-groups/ A number of groups are also developing tools for gathering information which can be copied and used by other groups. We will include details of these on our website when they become available.




Safe deliveries


There are a number of steps that should be followed if a volunteer is doing shopping and delivering shopping or other items (e.g. prescriptions) to people who are self-isolating. Volunteers may be unaware of exactly what’s involved in delivering or collecting items from people who are at higher risk. Volunteer Glasgow put together an easy read resource for safeguarding volunteers and individuals involved in doing shopping for others, including advice on keeping everyone's money safe: www.volunteerglasgow.org/volunteer/covid-19-keeping-volunteers-individuals-safe/ We’ve also found QueerCare’s guide to delivering items very useful: https://wiki.queercare.network/index.php?title=Delivering_items_to_someone_in_self_isolation_protocol




Individual Communications


It is extremely important that people do not share personal information in online groups. While intentions may be good, sharing your phone number and/or address to thousands of people is never a good idea. Making it clear in your group description that people shouldn’t share their details could help to avoid this happening. QueerCare website has a handy guide about groups which includes a template message for people to use when requesting or offering help https://queercare.network/our-work/resources/covid-19/dispatch-within-a-local-group-protocol/ The key is to try and keep things as local as possible, linking people by the street.




Safeguarding volunteers & vulnerable people


Those involved in providing any kind of support to people during the Covid-19 outbreak have a responsibility to assess the risks and take precautions. Creating safeguarding policies and procedures may feel unnecessary when we are overwhelmed by the kindness of people looking to help out, but keeping people safe must be our number one priority. National Food Service have put together this short training course which is essential reading for anyone setting up a local response to Covid-19: https://docs.google.com/document/d/1VcZGiNo2c-dTyblJBQVojS3y-jKPjIXLn8_EC0EPczo/edit




Protection against criminal activity


We’ve come across reports of groups or individuals taking advantage of the current situation to scam vulnerable people. While we hope this will not be a widespread problem, it is important for us to be aware and most importantly to make sure that those who are likely to be targeted are aware of the dangers. Through our online platforms, we will also be sharing information regarding any scams we are aware of in our area and wider to increase awareness and help people guard against the risks of scams. If you come across any scams that we have not already shared, please pass the details on to us so that we can share widely. You can also share this infographic from Friends Against Scams with your contacts, friends and family to make sure we are all scam aware




PVG Considerations


Many community groups and organisations that are keen to provide the support to our communities and the vulnerable residents are concerned whether they need to wait for PVG checks.


Volunteer Glasgow advise in their 'COVID-19: Keeping volunteers & individuals safe' resource:

"In order to qualify for a PVG check, new volunteers would need to be carrying out a regulated work activity with children or protected adults regularly and as part of their normal duties with an organisation. As we are in the very early stages of self-isolation, it’s currently not possible to determine if the activities will be regular or normal duties. Your organisation may also consider that the new services or increased provision is in response to a crisis / emergency situation (which would not require a PVG).

There are several support activities which definitely do not require a PVG check such as shopping, cash handling, having access to people’s details and dog walking. Each organisation has to risk assess these activities and consider what other safeguarding measures are appropriate such as supervising new volunteers more closely.

Informal groups of neighbours coming together to support vulnerable people in their community are of course not covered by legislation which formal organisations are legally obliged to follow but it is still important that risk is assessed and such measures as are possible are taken to reduce risk."

Disclosure Scotland have answered some frequently asked questions on Volunteer Scotland website, including what roles need or don't need a PVG.

https://www.volunteerscotland.net/for-organisations/disclosure-services/pvg-and-coronavirus-covid-19/

If you still in doubt, get in touch with us on 0141 876 9555.




Organisations looking for volunteers


Many groups and organisations across East Renfrewshire are keen to continue to support our communities differently during this time but may not have enough people or resources to help. Please contact our Community Hub helpline 0141 876 9555 or email hello@va-er.org.uk if you'd like to help or need volunteers.





56 Kelburn Street

Barrhead, G78 1LR


Call us: 0141 876 9555
Email: hello@va-er.org.uk

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Scottish Charity Number: SC028103